[I’m good for now, THANK YOU ALL!!]
URGENT MASTODON HOSTING HELP NEEDED:
Mstdn.games is searching for a new (MANAGED) hosting solution after our host has not responded to technical help requests, and the instance has been slowing and having technical issues for over a month. Auto payments have continued to be taken out.
If you know of anyone who could help with this, please contact me asap.
We are on Mastodon 4.5.5 with Elasticsearch.
Our database is 132 GB
Our media storage is 200 GB
Please help! #MastoAdmin #Admin
Edit: I’m located in Canada and prefer a Canadian or EU host.
Edit 2: Please do not DM me without asking first. Further, I'm disabled and energy-limited. I'm looking for a partner to help host the instance.
I am not looking to fully self-host. I've updated the post details. Thank you.
teilten dies erneut
Matthijs
Als Antwort auf Badass Britt • • •David K
Als Antwort auf Badass Britt • • •Tenkoman
Als Antwort auf Badass Britt • • •Oblomov hat dies geteilt.
webhat
Als Antwort auf Tenkoman • • •stux⚡️
Als Antwort auf webhat • • •stux⚡️ (@stux@mstdn.social)
stux⚡️ (Mastodon 🐘)Steve's Place
Als Antwort auf Badass Britt • • •I've used Digital Ocean before. I hope it's not them. They have turnkey mastodon servers.
Another option I've seen people like is OVHcloud.
My server (serving PeerTube, Faircamp and jitsi-meet, a chat server) is currently in my living room on a 2GB line. I've been meaning to move it to a data center, and have looked at OVHcloud's pricing (mostly for dedicated hardware). Very reasonable.
I have no recent experience with either.
Badass Britt
Als Antwort auf Steve's Place • • •@steter I can confirm it’s not Digital Ocean.
I’m trying to be as respectful as possible regarding our issues. I’m not planning to name the service publically at this time.
panu
Als Antwort auf Badass Britt • • •May I ask you why? So you've been having technical issues for a month, the customer service isn't reaponding and they keep on happily billing you.
Hate to break this to you, but it sounds like you're being screwed over. By naming the hosting provider you would lessen the chances of someone else ending up in your situation.
@steter
Bumper Harvest
Als Antwort auf Badass Britt • • •Badass Britt
Als Antwort auf Bumper Harvest • • •Kristian 🌒
Als Antwort auf Badass Britt • •Markus Weingärtner-Klinger
Als Antwort auf Kristian 🌒 • • •Simon Zerafa (Status: 😊)
Als Antwort auf Badass Britt • • •Maybe check out @hetzner
No idea what they might charge but they are a large European based hosting provider (Germany and Finland).
לָקס (לא לותור) لاكس
Als Antwort auf Simon Zerafa (Status: 😊) • • •Markus Udosson Bo
Als Antwort auf Badass Britt • • •Günstige Dedicated Server, Cloud & Hosting aus Deutschland
hetzner.comcob
Als Antwort auf Badass Britt • • •Andrew Dunham
Als Antwort auf Badass Britt • • •FediHost - Managed Fediverse Hosting
FediHost.coMathew Storm
Als Antwort auf Badass Britt • • •fedihost.co/ from @paige has been my go-to - I've not had any technical issues but my instance is tiny
They have a custom option, might be worth reaching out 😀
FediHost - Managed Fediverse Hosting
FediHost.cowakest ⁂
Als Antwort auf Badass Britt • • •Jonah Aragon
Als Antwort auf Badass Britt • • •what kind of hosting and technical assistance do you need?
(I mean, do you need a generic web server provider where you admin Mastodon yourself, or do you need a Mastodon-specific service provider similar to masto.host that is responsible for installing updates and other admin things on your behalf?)
Eggs now in different baskets.
Als Antwort auf Badass Britt • • •Some hosting information here:
docs.joinmastodon.org/user/run…
Running your own server - Mastodon documentation
docs.joinmastodon.orgrobynpan
Als Antwort auf Badass Britt • • •Sébastien Serre
Als Antwort auf Badass Britt • • •nocci [cyberpunk'd]
Als Antwort auf Badass Britt • • •Alexis Bushnell
Als Antwort auf Badass Britt • • •GamesNGO Admin
Als Antwort auf Badass Britt • • •We plan to move our very small instance this month or next (currently VPN self-managed w/ Digital Ocean) to a managed hosting provider in the EU.
The only two providers we've found that meet our criteria so far are masto(.)host and toot(.)io.
We have no experience with either; this is based solely on recommendations we've gotten here and online searches.
We have "tested the waters" with a different EU-based host. Based on our experience we think we need more robust tech support than they provide.
Hope this might be helpful and best of luck.
Feel free to DM.
[edited: self-hosted to self-managed]
Markus Weingärtner-Klinger
Als Antwort auf GamesNGO Admin • • •nicdex 🇨🇦 🇺🇦
Als Antwort auf Badass Britt • • •Johns
Als Antwort auf Badass Britt • • •Amir Khan
Als Antwort auf Badass Britt • • •ProcoliX is a very good EU Hosting option. especially for Fediverse hosting👍🏾
Zikko
Als Antwort auf Badass Britt • • •Flaki
Als Antwort auf Badass Britt • • •inon
Als Antwort auf Badass Britt • • •Sarah Savage
Als Antwort auf Badass Britt • • •sven222
Als Antwort auf Badass Britt • • •Timo Kramer
Als Antwort auf Badass Britt • • •Badass Britt
Als Antwort auf Timo Kramer • • •@Timo_Micro Thank you so much for your kindness in the midst of what feels like chaos. ❤ I really do try my best with this project, given that I never ever expected it to get this big and have this many users with so many amazing supporters keeping us online.
They deserve my absolute best.
JustBob
Als Antwort auf Badass Britt • • •Mitex Leo
Als Antwort auf Badass Britt • • •Michael
Als Antwort auf Badass Britt • • •Chao-c'
Als Antwort auf Badass Britt • • •our instance has slightly smaller database and slightly higher media storage. Overall, I think we can offer you managed hosting using our tested configuration.
132 GB SQL is really a lot. Our basic offer is about 40€ per month, but I expected database to be much smaller, this implies really lot of RAM required to run the VPS. I must ask my fellow admin about pricing of extra resources.
Can I ask how big is size of SQL backup? (compressed, as .tar.gz)
I have tested tooctl with undocumented parameters to clean old statuses without local interactions (it is really a must, to prevent database from growing). It can be set up to clean eg. statuses older than 365 days, if there were no interactions by local users (nobody doomscrolls more than cca 1 week in the past anyway...)
On the other hand, we have Elasticsearch tested and running (on separate VPS, for stability). And yes, we offer managed VPS, we would handle Mastodon upgrades.
We are in EU and we run all our stack including HW (we are local ISP, primarily)
Kevin Beaumont
Als Antwort auf Badass Britt • • •toot.io - Fully Managed Mastodon Hosting
toot.io - Fully Managed Mastodon HostingBadass Britt
Als Antwort auf Kevin Beaumont • • •@GossiTheDog … Do you know how to get in touch with Jan at toot.io? More importantly, do you know if he is ok?
That’s where we are hosted and having trouble.
He’s not replied to my email or DM asking for help.
ShaneIsGames
Als Antwort auf Badass Britt • • •Bookmarked this a while back, might be useful should you need technical assistance:
hachyderm.io/@thisismissem/113…
Non-free, but I'd be willing to subsidize the cost if needed.
Emelia 👸🏻 (@thisismissem@hachyderm.io)
Emelia 👸🏻 (Hachyderm.io)lps
Als Antwort auf Badass Britt • • •FediHost - Managed Fediverse Hosting
FediHost.conicole4fox
Als Antwort auf Badass Britt • • •Carlos Solís
Als Antwort auf Badass Britt • • •